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How mosbet Handles Your Personal Data

At mosbet, we collect only the data we need to run your account, process your transactions via UPI, Paytm or PhonePe, and keep your session secure.

Encrypted account storageUPI & Paytm transaction privacyRight to request deletionCookie controls availableData never sold to third parties

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What We Collect and Why We Need It

mosbet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with us, we collect your name, email address, date of birth and country of residence to verify eligibility under local law, which applies where permitted by your jurisdiction. Payment data — including UPI IDs, Paytm wallet references and PhonePe transaction tokens

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— is processed through encrypted channels and is never stored in plain text on our servers. We also log device identifiers, session timestamps and IP addresses for security auditing and fraud prevention. Behavioural data such as pages visited and session duration helps us improve how the
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platform works for you. Access to all collected data is restricted to authorised personnel on a need-to-know basis, and we do not sell, rent or trade your personal details to any external marketing party.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct or remove your personal data, or if you have a question about how we handle a specific piece of information, our privacy team is reachable through the channels below. We aim to acknowledge all data requests within 48 hours and resolve them within 30 days, in line with applicable data protection requirements for your jurisdiction.

Team online

Email Privacy Team

Send a written data request to our privacy address and receive a confirmation within 48 hours. Include your registered email and a brief description of the data involved.

Live Chat Support

Open the chat widget on any page of mosbet.asia and ask to be connected to the data-privacy queue. Our agents handle privacy queries separately from general support.

Help Centre Ticket

Log into your account, navigate to Help Centre and raise a ticket under the Privacy category. Tickets are timestamped so you have a written record of your request from the start.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply layered security practices across every part of the platform — from how your UPI deposit clears to how your account session is terminated after inactivity.

End-to-End Encryption

All data in transit between your browser or app and our servers is encrypted using TLS 1.3.

Cookie Controls

We use strictly necessary cookies to keep your session active, and optional analytics cookies to understand how pages perform.

Account Security Layer

Two-step verification is available for all accounts. When enabled, a one-time code is sent to your registered mobile number before…

Data Retention Schedule

We keep account records for as long as your account remains active and for a defined period after closure, as…

Third-Party Data Sharing

We share data only with payment processors like PhonePe and Paytm, identity verification partners, and regulatory bodies where required by…

Your Right to Access and Delete

You may request a full export of the data we hold on you, or ask us to delete your account…

Your Privacy Questions, Addressed Directly

These questions cover the scenarios we hear about most often — from what happens to your PhonePe transaction data, to how you can close your account and have your records removed. If your question is not here, raise a ticket in the Help Centre and our privacy team will respond in writing.

We collect your name, email, date of birth and country of residence at registration. During deposits via UPI, Paytm or PhonePe, we log payment references. Device and session data is also captured for security purposes.

Payment tokens and references are processed through encrypted channels and are not stored in plain text. We retain only what is necessary for transaction reconciliation and fraud monitoring, in line with applicable data laws.

Yes. Submit a data-access request via the Help Centre ticket system or by emailing our privacy team. We will compile and deliver a full data export to your registered email within 30 days of confirming your identity.

Raise a deletion request through the Help Centre or contact us on live chat. We will remove personal identifiers from active systems within 30 days. Some records may be retained longer where local law or financial regulations require it.

We share data only with payment processors such as PhonePe, Paytm and UPI network partners, identity verification services, and authorities where legally obliged. No data is sold or transferred to advertisers or marketing firms.

Strictly necessary cookies keep your session running. Analytics cookies help us understand how pages perform. You can withdraw consent for non-essential cookies at any time through the Cookie Settings panel inside your account.

After account closure, we retain records for the period required by applicable law in your jurisdiction. Once that period lapses, personal identifiers are deleted or anonymised so they can no longer be linked back to you.

How mosbet Handles Your Personal Data

Reach Us About Your Privacy

Email Privacy Team

Live Chat Support

Help Centre Ticket

Data Handling, Cookies and Account Security

End-to-End Encryption

Cookie Controls

Account Security Layer

Data Retention Schedule

Third-Party Data Sharing

Your Right to Access and Delete

Your Privacy Questions, Addressed Directly

01 What personal data does mosbet collect when I open an account?

02 Is my UPI or Paytm payment data stored on mosbet servers?

03 Can I request a copy of all the data mosbet holds about me?

04 How do I ask mosbet to delete my personal data?

05 Does mosbet share my data with third parties?

06 How does mosbet use cookies, and can I turn them off?

07 How long does mosbet keep my data after I close my account?

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